Southwest Airlines Customer Service Agent Jobs | WFH

We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

Job Description:

Job Summary

  • The People of Southwest Airlines come together to deliver on our Purpose, which is to connect People to what’s important in their lives through friendly, reliable, and low-cost air travel. This Technology Supply Chain Management (SCM) Category Manager invests in the future of Southwest’s People in their work as a trusted advisor for managing a portfolio and categories of related Technology suppliers, particularly Technology for the Air Operations groups – including Flight Operations, Network Operations Control, and Inflight Operations. This Category Manager is capable of supporting complex and high-value contracts, and they work with cross-functional Teams to ensure suppliers successfully meet business objectives. They help to maximize supplier value and mitigate our risk by leading strategic sourcing events, negotiations, and drafting of contracts. This role serves as a consultant in Air Operations Technology spend and supplier related issues, and they’ll help to mentor more junior level Cohearts in this space. The Technology SCM Category Manager is excited to join this growing and impactful Team, where they’ll have the opportunity to pilot where their career with heart takes them and help drive the future of Southwest Airlines
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